Help Centre & Support

3pati Frequently Asked
Questions

Everything you need to know about playing on 3pati — from creating your account and depositing via JazzCash or EasyPaisa, to cricket betting during PSL, claiming bonuses, and staying safe with our responsible gaming tools. Browse by category or use the table of contents below.


This 3pati FAQ page covers the most common questions from players across Pakistan — whether you are signing up for the first time from Karachi, making your first JazzCash deposit in Lahore, exploring PSL cricket betting in Islamabad, or looking for responsible gaming support anywhere in the country. We have organised 20 detailed answers across five categories so you can find exactly what you need quickly. If your question is not covered here, our 24/7 live chat support team is always ready to help.


Quick Answers at a Glance

Instant JazzCash Deposits

Fund your 3pati account in under 2 minutes using JazzCash or EasyPaisa. No bank visit required — just open your mobile wallet and deposit from anywhere in Pakistan.

Verified & Secure Platform

Every 3pati account goes through CNIC-based age and identity verification. All transactions are protected with 256-bit SSL encryption — your funds and data are safe.

Live PSL Cricket Betting

3pati offers real-time odds on every PSL match, international T20s, Test series, and more. Bet on your favourite teams from Karachi Kings to Lahore Qalandars.

Welcome Bonus & Free Spins

New players on 3pati receive a competitive welcome bonus on their first deposit, plus free spins on selected slot games. Wagering requirements are clearly stated upfront.

Full Mobile Support

3pati is fully optimised for Android and iOS browsers — no app download required. Play Fortune Gems, Mines Gold, slots, and live casino games directly from your mobile browser.

24/7 Live Chat Support

3pati's support team is available around the clock via live chat. Whether it is a deposit issue, a game query, or a responsible gaming request — help is always just a click away.


Account & Registration

4 questions covering sign-up, KYC, login issues, and account closure

Creating a 3pati account takes less than five minutes. Visit the 3pati website, click the Register button, and fill in your name, email address, date of birth, and a secure password. You will need a valid Pakistani CNIC number for identity verification during the KYC process. Once your email is confirmed and your CNIC details are verified, your account is fully active and you can make your first deposit via JazzCash, EasyPaisa, or bank transfer.

3pati requires a clear photo or scan of your Pakistani National Identity Card (CNIC) — both front and back. In some cases, a selfie holding your CNIC may also be requested for facial verification. Proof of payment method (e.g., a screenshot of your JazzCash or EasyPaisa account showing your registered mobile number) may be needed before your first withdrawal is processed. All documents are stored securely under 256-bit SSL encryption.

On the 3pati Login page, click the "Forgot Password" link below the login form. Enter the email address registered to your account and 3pati will send a secure password reset link within a few minutes. Check your spam folder if it does not arrive in your inbox. The reset link expires after 30 minutes for security reasons. If you no longer have access to your registered email, contact 3pati live chat support with your CNIC details to verify ownership of the account.

Yes, you can request permanent account closure at any time through Account Settings or by contacting 3pati live chat support. Before closure, any remaining balance is withdrawn to your registered payment method — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or USDT TRC20 — subject to standard KYC verification. Pending bonus funds that have not met wagering requirements are forfeited upon closure. Account closure requests are typically processed within 24 to 48 hours.

Deposits & Withdrawals

5 questions covering JazzCash, EasyPaisa, bank transfer, USDT, processing times, and fees

The minimum deposit on 3pati is Rs 500 PKR for JazzCash and EasyPaisa transactions. Bank transfers via HBL, UBL, and Meezan Bank have a minimum of Rs 1,000 PKR. For USDT TRC20 crypto deposits, the minimum is equivalent to approximately Rs 1,000 PKR. SadaPay is also supported. There is no maximum deposit limit imposed by 3pati, though your payment provider may have their own daily transaction caps.

JazzCash withdrawals on 3pati are typically processed within 1 to 4 hours once your KYC verification is complete and your withdrawal request is approved. During peak hours or PSL match nights, processing may take up to 12 hours. 3pati does not charge withdrawal fees — however, JazzCash itself may apply a small standard mobile wallet transaction fee on their end. The minimum withdrawal amount via JazzCash is Rs 500 PKR.

To deposit USDT TRC20 on 3pati, log in to your account and navigate to the Deposit section. Select USDT TRC20 as your payment method and 3pati will generate a unique TRC20 wallet address for your deposit. Copy this address into your crypto wallet and send the desired USDT amount. Confirmations on the TRON network typically take 2 to 5 minutes. Always double-check that you are sending on the TRC20 network — sending on the wrong network will result in permanent loss of funds.

Withdrawal requests on 3pati go through a compliance review before funds are released. For first-time withdrawals, this review includes KYC document verification and can take up to 24 hours. Subsequent withdrawals are usually faster — between 1 and 6 hours depending on the payment method. If your withdrawal has been pending for more than 24 hours with no update, contact 3pati's live chat support with your transaction reference number for a status update.

As a general rule, 3pati requires withdrawals to be returned to the same payment method used for the original deposit — this is a standard anti-money-laundering (AML) policy. If you deposited via JazzCash, your withdrawal must go back to the same JazzCash number. If your original payment method is no longer available, contact 3pati support with documented proof and the team will review your case individually. Withdrawals to unverified third-party accounts are not permitted.

Games & Gameplay

5 questions covering slots, live casino, cricket betting, RTP, and mobile play

3pati hosts a wide library of slot games including popular titles like Fortune Gems, Mines Gold, and dozens of classic and video slots from leading providers. The average Return to Player (RTP) across 3pati slots ranges from 94% to 97%, with individual game RTPs displayed on each game's information panel. High-volatility slots offer larger but less frequent wins, while low-volatility slots pay out smaller amounts more regularly — choose based on your playstyle and budget.

Yes — 3pati offers live in-play betting on Pakistan Super League (PSL) matches as well as international T20s, ODIs, and Test series featuring Pakistan. You can bet on match winners, top batsmen, over/under run totals, wicket markets, and more — all updating in real time as the match progresses. Odds refresh ball by ball. PSL season brings significantly enhanced markets and promotional odds boosts for registered 3pati players.

All slot and casino game outcomes on 3pati are determined by a certified Random Number Generator (RNG), which produces statistically independent results on every spin or hand. This means past outcomes have zero influence on future results — each game round is completely random. RNG algorithms used on 3pati are regularly audited by independent testing agencies to confirm compliance with international fair play standards. Results cannot be predicted, manipulated, or influenced by any player or 3pati operator.

Absolutely. 3pati is fully responsive and optimised for mobile browsers on both Android and iOS devices — no app download or installation is required. Simply visit the 3pati website in Chrome, Safari, or any modern mobile browser and the site automatically adapts to your screen size. All games, including Fortune Gems, Mines Gold, live cricket betting, and Teen Patti, are fully playable on mobile with touch-optimised controls. Performance is smooth on mid-range Pakistani smartphones.

Most slot games on 3pati have a minimum bet of Rs 10 PKR per spin, making them accessible for players on any budget. Some premium or jackpot slot titles start from Rs 20 PKR. For cricket betting, the minimum stake per market is Rs 100 PKR. Live casino table games such as Teen Patti have minimum bet requirements that vary by table — entry-level tables typically start from Rs 50 PKR per round, while VIP tables carry higher minimums.

Bonuses & Promotions

3 questions covering welcome bonus, wagering requirements, and loyalty rewards

3pati offers a welcome deposit bonus to all newly registered and verified players on their first deposit. The bonus amount and percentage are displayed on the promotions page at the time of registration — rates and terms are updated periodically. The welcome bonus is credited to your account automatically once your qualifying deposit clears. Always read the terms attached to each bonus before depositing, particularly the wagering requirements and eligible games.

Wagering requirements — sometimes called playthrough requirements — specify how many times you must bet your bonus amount before the resulting winnings can be withdrawn as real cash. For example, a wagering requirement of 20x on a Rs 1,000 bonus means you need to place total bets of Rs 20,000 before withdrawing. On 3pati, wagering contributions vary by game type: slots typically contribute 100%, while live casino games may contribute less. All wagering requirements are stated clearly on each promotion page.

Yes — 3pati runs an ongoing loyalty and VIP rewards programme for active players. As you wager on eligible games, you accumulate loyalty points that can be converted to bonus credits or used for cashback. Higher-tier VIP players unlock benefits including faster withdrawal processing, dedicated account managers, higher deposit and withdrawal limits, and exclusive bonus offers during PSL season and major international cricket events. Full programme details are available in your account dashboard after completing 3pati Login.

Safety & Responsible Gaming

3 questions covering age requirements, self-exclusion, and problem gambling support

21+ Only: 3pati is strictly for players aged 21 and above. All accounts are subject to mandatory CNIC-based age verification before withdrawals are processed. Underage accounts are closed immediately with deposits returned to the originating payment method.

3pati enforces a minimum age of 21 in line with responsible gaming standards for real-money gambling platforms. Age is verified during the mandatory KYC process using your Pakistani CNIC, which contains your date of birth. Any account found to belong to a player under 21 is immediately and permanently closed, all deposits are returned to the originating payment method, and any winnings are forfeited. If you suspect a minor has accessed 3pati, contact our live chat support immediately for an urgent account review.

3pati's self-exclusion tool is accessible directly from your account dashboard under Account Settings → Responsible Gaming → Self-Exclusion. You can choose a temporary exclusion period of 6 months, 1 year, 3 years, or 5 years, or opt for permanent exclusion which cannot be reversed. Self-exclusion takes effect immediately — your account is locked, you are removed from all marketing lists, and your remaining balance is returned to your designated payment method. You can also request self-exclusion instantly via 24/7 live chat support.

If you or someone you know is struggling with problem gambling, 3pati encourages you to reach out for help immediately. Gamblers Anonymous offers free peer-support meetings and an online fellowship for Pakistani players. The Umang helpline provides confidential mental health counselling services across Pakistan. International resources such as GamCare and the Responsible Gambling Council publish free self-assessment tools and treatment directories in plain English. Our full responsible gaming guide is available at the Responsible Gaming page.

Can't Find Your Answer?

Our 3pati support team is available 24 hours a day, 7 days a week via live chat — no email required, no waiting queues. Log in to your account and click the live chat icon to speak with a real support agent instantly. For account, deposit, withdrawal, or responsible gaming queries, we are always here for players across Karachi, Lahore, Islamabad, Faisalabad, and beyond. 21+ only. Please play responsibly.